Shipping Schedule: All live animals ordered by 10:00 AM PST Monday – Thursday will be shipped the same business day for delivery the following day. Any order received after 10:00 AM PST Monday – Wednesday will be shipped the following business day for delivery the following day. Please note: We do not ship Saturday or Sunday. Orders received after 10 AM PST Friday – Sunday will be shipped the following Monday for Tuesday delivery. Orders received before 10 AM PST Friday can be shipped for Saturday arrival, but will incur a $15 surcharge.
Delivery Time: All live animal orders will be shipped next day PM delivery. AM delivery will be available for an additional charge of $15.
LIVE ANIMALS & FRESH FOOD – Shipping Options ( WITH free shipping promotion offered)
|$0-free ship amount||Over the free ship amount||Packing|
|Live products and Fresh Foods - pm overnight||$29.99||$0||$8.99|
|Live products and Fresh Foods - am overnight||$44.99||$15||$8.99|
|Live products and Fresh Foods - pm overnight Sat. del.||$44.99||$15||$8.99|
|Live products and Fresh Foods - am overnight Sat. del.||59.99||$30||$8.99|
LIVE ANIMALS & FRESH FOOD – Shipping Options
|Live products and Fresh Foods - pm overnight||$29.99||$8.99|
|Live products and Fresh Foods - am overnight||$44.99||$8.99|
|Live products and Fresh Foods - pm overnight Sat. del.||$44.99||$8.99|
|Live products and Fresh Foods - am overnight Sat. del.||59.99||$8.99|
|Frozen foods - pm overnight only||$29.99||$19.99||$8.99|
Live and Cultured Rock
Cultured rock - our prices already include freight cost
Live rock - our prices already include 2nd day freight cost
Alaska delivery - $15 extra
Peace of Mind Insurance - $5.99/box
All Supplies will be shipped via USPS, UPS ground or Ontrac. Supplies are shipped according to the following terms:
Orders placed Monday through Friday typically ship the same or next business day.
Orders placed Saturday or Sunday ship the next business day (Monday). Though we process your orders 7 days a week, UPS and Ontrac pick up packages Monday through Friday only.
All orders for Alaska, Hawaii, & U.S. Territories require Air Delivery. Please select your expedited delivery option during checkout.
|Dry goods - ground/USPS||$12.98||$5.99|
|Dry goods - expedited||$23.98||$16.99|
PEACE OF MIND INSURANCE
Make your online purchase worry-free with our signature "peace-of-mind" insurance.
Only $5.99/box buys you 100% carrier damage/delay coverage for your purchase.
- There is NO refund of shipping charges, packing fees, or Peace of Mind Insurance for any live animal or dry good loss/damages.
- There is NO free freight or box fee credit given for any live animal or dry good replacement shipment.